Prijector Knowledge Hub

Below are some FAQ's that we think will answer your questions.

1. Click on 'Settings'

Prijector settings

2. Select 'WIFI'

setup prijector wifi

3. Enable WIFI

Enable prijector wifi

4. Click on your WiFi SSID

prijector wifi SSID

5. Click on Password filed

Prijector password

6. Enter password & Connect

Enter password & Click Connect button

What is Prijector's Shipping Policy?

  1. We strive to deliver the Prijector product purchased from us in excellent condition and in the fastest time possible.
  2. In case the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges,if paid online.
  3. In case you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will refund the complete order amount including any shipping charges, if paid online.

How do I Place my Order?

  1. Placing order within US & Canada can be done directly through our website www.prijector.com/payment/ by clicking on the following link
  2. For International orders (outside the US & Canada), please click on the following link www.prijector.com/int/payment/ . You may also email us at sales@prijector.com sfor purchase inquiries.

When will my Prijector ship?

  1. Your order will ship within 48 hours of your purchase.
  2. Once your shipment is done, we will email you the tracking details at the registered email address.

How do I Check the Status of my Order?

  1. Upon shipment of your order, we will email you the tracking details of your shipment.
  2. The email will contain the tracking number, shipping date and expected delivery date.

How much does the Shipping Cost?

  1. The shipping cost per Prijector device is $6 for US & Canada.
  2. For all international shipments (outside US & Canada), the shipping cost varies. For more information, please email us at sales@prijector.com .

What is Prijector’s Cancellation Policy?

  1. You can cancel an order until it has not been packed in our Distribution Facility.
  2. Any amount paid will be credited into the same payment mode using which the payment was made.

Can I modify the shipping address of my order after it has been placed?

  1. Yes, you can modify the shipping address of your order before we have processed (packed) it.
  2. For any change in shipping address, please email us at orders@prijector.com with the new/updated shipping address.

How do I cancel my Order?

  1. In case of order cancellation, please email us at sales@prijector.com.
  2. Kindly, keep in mind to cancel the order before it has been processed and shipped from our Distribution Facility.

I just cancelled my order. When will I receive my refund?

  1. For payments made via Credit Card, Debit Card, Net Banking, or Wire Transfer you will receive refund into the source account within 7-10 days from the time of order cancellation.

What is the Tech Specs of Prijector?

  1. Dimension 170 MM * 120 MM * 24 MM.
  2. HDMI input support.
  3. Built in 802.11b/g/n Wi-Fi module, wireless Internet access
  4. USB interface, wired/wireless mouse and keyboard.
  5. RJ45 10/100M Ethernet interface.
  6. Supports 1080P video playback.
  7. HDMI video output, connect to HD TV for HD video playback.
  8. Supports 3 USB port.

Demo Related Queries

We are running out of demo units.
As an alternative, we can offer you 30 days refund (*Conditions Apply).

What if the picture is not on full screen?

  1. Use the remote and press the home button.
  2. Click on 'APPS', go to 'Display settings' and then select 'Display Position' to adjust the screen resolution.

What happens if my Television or Projector does not have HDMI in?

If your Television or Projector has a VGA input, please buy a HDMI to VGA convertor

What if the app is running, but unable to share screen?

  1. Please check if your laptop is connected to the Prijector WiF.
  2. Check the laptop’s firewall settings and make sure that Prijector app is allowed to accept in coming connections.
  3. If either does not work, please restart your PC and re-download the app once again from www.prijector.com/downloads/.

Configuring WPA2 Enterprise Network of Prijector

Step 1:

1. Select Settings.

connect prijector with corporate network

1. Select '+' to Add Network.

Add Network

3. Enter your Network SSID & Select Security Type as 802.1xEAP

Wireless Network Connection

4. Select Phase 2authentication as MSCHAP

Prijector hotspot network

Step 2:

Enter the domain and username in the Identity field. Use the domain/username format.

Step 3:

Enter the password for the corresponding username in the password field.

Step 4:

Press Save in order to save the changes.

What if the Prijector app not validating the Remote Sharing Code or showing Invalid Code?

Please check both Prijector device and Laptop are on same network with same subnet address.

What if the screen shows blank ?

  1. Please ensure that the Prijector device is switched on.
  2. Please ensure that the Prijector device is connected properly to the Television or Projector.
  3. Please ensure that the Television/Projector supports atleast 1080p HD signal.

What if the screen updates are slow ?

  1. The recommended distance between the laptop and the Prijector device for optimal performance is 5 to 7.5 Meters.
  2. The laptop should have 4GB RAM and 2.5 GHz CPU and Wireless-N adaptor.

What happens if my Television or Projector does not support 1080p resolution?

1. Select Apps.

manage prijector resolution

2. Select Display Setting.

wireless display system

3. Select HDMI Output Mode Setting.

wireless HDMI

4. Select the Resolution.

wireless display

What if the screen is showing “No screen to share or Prijector is now sharing”?

  1. Prijector device or Laptop has some older version of app.
  2. Please contact our support team on www.prijector.com for device update.

What comes in the box?

Prijector Device, HDMI cable, Power adapter, Remote controller, Battery and IR Blaster

wireless presentation box

How to install Prijector app on Windows?

  1. Download the prijector app from www.prijector.com/downloads/
  2. Run the Prijector.exe File .
Prijector Apps
Prijector windows app
Prijector app instalation
screen mirroring apps
phone to tv mirroring app

Prijector Network Utilization

Screen Mirroring App

Prijector can be configured in two ways

Guest Mode: Prijector sits on your existing network by connecting to the ethernet,and acting as a WIFI throwing as SSID for presenters to connect.

Intranet Mode: Prijector sits on your existing network by connecting to the ethernet or to your Corporate WIFI. It shows a 6-digit pairing code using which people presenting can pair from the Prijector Companion App without Connecting to a new network.

*All data is within corporate network and no data goes out of the existing network.

What if the user don't have admin rights to install the Prijector App on your PC/Laptop?

  1. Download the Zip file from www.prijector.com/downloads/
  2. Extract the zip file and run Prijector.exe file.

How to get audio output from Prijector?

  1. For audio output,you have to use HDMI-VGA converter with audio jack.
  2. Connect Speaker Jack to HDMI-VGA converter.

The application failed to start because MSVCP100.dll was not found

  1. Please extract the attached zip file from Prijector_1.5.zip and run Prijector.exe.
  2. “Dll not found” error occurs, when two application uses same dll, if any of the application is uninstalled, it also removes dll files from system folder.
  3. If you find any other “dll not found” error. please download the respective dll files and paste it inside Prijector folder.

Is it possible to run the Prijector device without connecting it to a network?

  1. Yes, you can.
  2. Prijector has its own SSID or WIFI.
  3. So you can use your devices to connect directly to that and present.we call this as Guest Mode.

Xpress Mode :

Prijector provides presenters with the ability to time their slides.

  1. Our Express Mode is built around research data on productive presentations.
  2. Express mode activates at every new slide and alerts the presenter at the completion of 2 Minutes 50 Seconds.

Video Conference Mode

  1. Turn on Video Conference mode.
  2. Connect HDMI cable of one side to your laptop or video conferencing devices like cisco, polycom and another side to HDMI-IN of Prijector device.

Same network multiple subnet

Instructions to set Routing

Step 1:

  1. Go to Settings page on your "Newtork Router".
  2. Then define routing table.
  3. Set the destination IP as the IP of your router and set the Subnet Mask as that of the other router & gateway as that of the other Router.

Step 2:

  1. Reboot your router.
  2. Start the Prijector application and start sharing on your laptop/desktop.

Webcam for Skype,Hangouts and Lync

Prijector should work with all standard webcams.

For more information please visit Cameras

What if Prijector app showing blank screen in guest mode on windows?

If Prijector WiFi is showing limited access on Laptop then,

  1. Open "Network and Sharing center" on windows.
  2. Select "HomeGroup".
  3. Select "What is Network Location?".
  4. Select "Home Network".
  5. Restart the Prijector App on your laptop.

What if your wireless network is hidden?

If your wireless network is hidden then,

  1. Go to "Settings" on Prijector.
  2. Enable WiFi.
  3. Select "ADD Network".
  4. Enter your "WiFi SSID" using Remote or Mouse.
  5. Select the "Security Type".
  6. Enter the "Password" using Remote or Mouse.
  7. Click on "Save".

List of Port to be allowed on your Network.

If you are facing any issue in sharing or mirroring, Please check the list of ports used by Prijector which needs to be allowed on your network.

For Screen Sharing :

  • 5900 and 8080 - For Mirroring Laptop (Windows, Mac, Linux)

For APPS :

  • 2525 - For Skype, Hangout and Lync.

For Playing Local Video :

  • 4567 and 9090 - From Laptop (Windows, Mac, Linux).

For IOS and MAC OSX :

  • 7100 - From iPad/iPhone/Mac Mirroring.

What if the laptop is unable to connect to the Prijector WiFi mentioned on the TV screen?

Please reboot the Prijector device.

What if the screen is showing “Remote Sharing code not available”?

It means, device does not have internet access.Please configure you WiFi or Ethernet on the prijector device to get the remote sharing code.

RESET option

  1. If you are in GUEST mode, it will resets the Prijector WiFi password.
  2. If you are in INTRANET mode,it will resets the Remote Sharing code.

How to change the Resolution on the Prijector Device?

1. Select Apps.

laptop to TV mirroring app

2. Select Display Setting.

wireless display settings

3. Select HDMI Output Mode Setting.

wireless HDMI-IN

4. Select the Resolution.

screen mirroring system

How to configure Ethernet on Prijector device?

1.Click on 'Settings'

hotspot settings

2.Select 'Ethernet'

Prijector Ethernet connections

3.Enable Ethernet

Projector Ethernet configuration

Device port description

wireless screen mirroing

How to play Native video on Prijector device?

Video Mirroring Wirelessly

Screen trimming

Adjust Aspect Ratio Of the Display From Prijector to Fit the Display Screen :

  1. Open Apps From the Launch Screen.
  2. Open Display Setting.
  3. Select Display Position.
  4. Adjust with + and - To fit Your Screen.
  5. Exit and you now have the Aspect Ratio Set

1. Select Apps

Wireless Video Conferencing system

2. Select display Setting

Video Conferencing settings

1. Select Display Position

wireless Display on TV

4. Trim the Screen

Screen Trimming

Video Conference Application

1. Select Apps.

Wireless Video Conferencing Application

2. Select Video Conference Apps.

Video Conference Apps

Remote Description

Remote Presentation

Lock ON

Lock allows you to lock the screen from other people hijacking the screen when you are presenting. Click on Lock ON and OFF based on your security preference.

Prijector Security